Wordpress Maintenance Packages

Introducing hassle-free WordPress maintenance: Unlock the full potential of your website today!

Are you a proud owner of a WordPress website, but find yourself constantly bogged down by technical issues, updates, and security vulnerabilities? Are you struggling to keep your website optimised and running smoothly?

Look no further! Our WordPress Maintenance Service is here to take the burden off your shoulders and empower you to focus on what you do best – running your business.

What is WordPress maintenance? 

WordPress Maintenance is an essential service designed to ensure your website's optimal performance, security, and overall user experience. It involves a comprehensive set of tasks aimed at keeping your website up-to-date, secure, and functioning flawlessly.

Delivering performance and security

• 24/7 Uptime Monitoring: Never miss a potential customer due to website downtime. We provide real-time monitoring to detect any issues promptly, ensuring your website is always up and running.
• Dedicated Support: Our experienced support team is here to assist you with any questions or concerns you may have about your website. We are just an email or phone call away, ready to provide top-notch customer service.

We have your Wordpress website covered

Frequently asked questions

• How much does WordPress maintenance cost?

  For a monthly fee of £100, our essential service includes:

  Updates for WordPress Core, themes, and plugins.

  Scheduled backups according to your site/publishing schedule. (Note: If your WordPress website is already hosted with BBI Brandboost, we provide backups as part of your hosting package, contact us for a discounted rate) Our maintenance package delivers backups to a cloud provider of your choosing, or we can set one up for you.

  You can choose to upgrade with our bolt on packages. 

  Our Bolt on packages include a performance package and a security package.

  Our bolt on packages must be paid annually due to the ongoing costs we incur for providing these services to you.

  The core package can be paid for monthly. £100/pm

  The performance package costs £120/pm and is paid annually, and includes the core package.

  The security package costs £149/pm and is paid annually and includes the core package.

  If you wish to bolt on the performance package to the security package, the cost is £169.

  For just £169 per month we can offer you complete round the clock 24/7 peace of mind for your WordPress website.

• What services do you provide?

  Our service includes updates for WordPress core, themes, and plugins. We team up with you to set up scheduled backups that match your website's requirements and preferences.

  We cover security auditing, lockdown, scanning, and cleanup. Additionally, you can sign up for our Website Firewall with Sucuri CloudProxy to boost performance and prevent attacks.

  If you're interested in improving your site's performance, we offer a bolt-on that includes auditing and performance measuring, such as Google PageSpeed Insights and Web Vitals scores. This will involve image optimisation, compression, database optimisation, caching, CDN implementation, request minimisation, minifying, and other similar tasks.

• Can you update the content on my Wordpress website?

  Our WordPress maintenance service is designed to help you keep your website safe and secure. If you need content updates for your website, we can certainly help but our content services are not included in this offer.

• Are updates and fixed unlimited?

  BBI Brandboost's Core subscription includes routine updates, backups, and an hour of troubleshooting (or rollback to the latest backup) if any error or break is caused by an update made by our team on your website.

  We don't provide unlimited free fixes, but offer high-quality on-demand developer support whenever you need it.

• I have a slow WordPress website, can you help?

  Yes. Our Core + Performance service is especially suited to slow WordPress websites. 

  WordPress websites are built differently so results may vary between builds due to the complexity, code and build quality of a site. If your site is running on a slow server this can also affect how fast it loads. For best results, we recommend hosting with us on our premium, highly optimised for Wordpress hosting platform, for which you will also get a 15% discount on our maintenance services!

• My website has been hacked, can you help?

  Yes. Our Core + Security maintenance package is perfect. We offer unlimted malware removal for hacked sites as well as security patching and a firewall to ensure nothing bad happens to your Wordpress website. By the way, this service is also available to websites built on other platforms as a standalone service, contact us for further information.

• Am I tied into a contract?

  Core

  This can be paid monthly.

  For Core + Performance, Core + Security and Core Complete the charge is annual, this is due to the cost incured from our third party partners that help us maintain this service.

  Core + Performance

  For transparency, we use a third party provider that maintains the API which enables us to optimise images and automatically turn all images into WEPB. The API also resizes images automatically so you can be sure that your site runs quickly. This service costs us annually. 

  For just £120 per month (charged annually)  you can be sure that your website runs at its very best, with fast loading speeds and optimised images to ensure that your visitors enjoy their experience when browsing your website. By the way website speed is also a huge ranking factor, slow websites lose rankings. Our low fee will ensure this does not happen.

  Core + Security is provided to you via Sucuri. With that you get the a compete hands off setup with your own dedicated account manager that will ensure that everything is setup correctly without any hiccups for just £149 per month (charged annually)

  Core Complete 

  Core Complete is a combination of Core + Performance and Core + Security for only £169 per month (charged annually)

   

• Can I upgrade / Downgrade my package

  If you are on Core + Performance you can upgrade your package. Contact us for details

  If you are on Core + Security, unfortunately we cannot downgrade your package. This is due to the upfront costs of setting up the package. Once it is set up, its is set up for the year.

• Do you have Wordpress experts in-house

  Yes. Our entire team is based in-house at our offices based in High Wycombe. Our team is very dedicated and knowledgable on everything Wordpress.